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The Macro Crisis: does financial news impact your communication plan?
By: Christi Dixon
09/24/2008 - From a financial standpoint, the past week has been called historic, tumultuous, even shocking. As Wall Street aims to recover, Jon Greer is polling PR people to learn if the macro crisis is affecting their communications plans... take a minute to vote and consider the…
Awaiting a crisis response...
By: Christi Dixon
09/12/2008 - I haven't been watching TV this morning, but I did pop on YouTube to see what was recently posted. This lengthy CNN piece, which is on Hurricane Ike watch, mentions multiple industry segments: hospitality, chemical production, oil refineries and the military. I found it interesting…
Fostering relationships that outlive you
By: Christi Dixon
08/19/2008 - We're often asked in our business if "building relationships" reaps ROI in the long term. I could give countless examples of how positive relationships can buoy companies during downturns, how Southwest Airlines has risen to the top of its industry by cultivating employee support, how…
I Know We're Going Global, but This is a Bit Much
By: Christi Dixon
08/13/2008 - I've been catching up on my industry reading (thanks to del.ici.ous and my ever-informed colleagues) and came across this piece in Business Week. Legitimate and respected news sources are now doing their editing, layout and yes, even LOCAL NEWS reporting from Mumbai. In the spirit…
Social media primer
By: Christi Dixon
02/20/2008 - We're getting so comfortable with social media terms around here; I stumbled across this "definition list" that breaks down what we're all so excited about. It's crafted for educators, but hey, we play that role as communications counselors, too. Will we see my favorite term,…
Capturing a Conversation
By: Christi Dixon
01/25/2008 - I follow several dozen blogs, and I can't wait until the corporate, or business blog, catches up to the conversational tone of personal ones. With conversations like this one, "Dooce" keeps me laughing and intrigued, all at the same time. How about this for a…
Texting, meet crisis communications
By: Christi Dixon
01/24/2008 - When the mayor of Detroit sent text messages more than five years ago, he might have been ahead of the social media curve. Now he's having to engage legal and crisis counselors to deal with the trail. A few lessons we can learn from this:…
It's like vitamins
By: Christi Dixon
01/15/2008 - I've been chatting with a client about the business benefits of blogging... thanks to Jon Greer, I've found the perfect post. This one's for you, Pat.I know a lot of business people who look at starting a blog the way they think about taking their…
Flexing for Customers
By: Christi Dixon
12/26/2007 - I thought this post was extremely enlightening, given that many St. Louis businesses are adjusting schedules to accomodate the Hwy. 40 closure...Successful flexibility requires rethinking the way many of us having been working for decades. That includes redefining good customer service. Maybe accessibility really is…
Managing holiday issues-- and others
By: Christi Dixon
12/21/2007 - For those looking for an amusing read, ask a fellow Standing member for a copy of our "Holiday Survival Guide: Tips for Managing Tough Holiday Issues." (Thanks, Justin, for tracking down the image!) I plan to share with all of my holiday guests this year…
