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A Collision of Internal and Public Relations at Zappos.com
By: Amber Morris
08/27/2010 - I love shoes and I love Zappos.com's incredible customer service so I follow them on Facebook. Yesterday morning, I was surprised to see a post inviting me and their 61,000+ other fans to their "All Hands" employee staff meeting ... Zappos.com Wanna get in one…
Internal Communications: How to Get Human Resources to Collaborate
By: Justin Lopinot
01/28/2010 - I've been helping quite a few clients lately with their internal communications. During a webinar earlier this week, I asked the speakers how to encourage human resources, which in many instances can be reluctant to work with "marketing" people, to collaborate on internal communications. The…
The Employee Survey: What You Don't Know Can Hurt You
By: Marijean Jaggers
12/22/2009 - It's annual review time at Standing Partnership, as I'm sure it is at many of your companies. That means, as managers, we're compiling information, gathering feedback from colleagues, and considering the year's accomplishments and shortcomings to prepare reviews, as well as completing self-evaluations ("my greatest…
Wisdom is Where You Find It
By: Loren Wassell
05/20/2009 - If you need advice on management, why not turn to the boss? The Boss, Bruce Springsteen. As Springsteen's latest tour rolled into Washington, D.C., the hometown paper did a Q&A interview with Nils Lofgren, who grew up in the Washington area and has been playing with…
Internal Communications: Getting Ahead of the Inbox
By: Marijean Jaggers
04/23/2009 - In the communications business, there's been a recent surge in getting back to basics; branding and internal communications are in demand. Getting back to basics has meant an upswing in client interest in getting ahead of one of the most frequent forms of communication we…
Rethinking Presidential Addresses
By: Patrick Lunsford
03/23/2009 - So ... I'm sitting down Sunday evening and watching President Barack Obama on CBS' "60 Minutes" and I'm wondering if the traditional national television network address has unofficially outlived its usefulness (as the core channel between the president and citizens). Last week, Maya blogged about the president's recent…
Deciding What is Mission Critical in a Weak Economy
By: Tammy Stankey
01/13/2009 - In times like these, organizations are determining how to work smarter with fewer resources. But before taking an ax to your company budget, consider asking your communications professionals to help. Senior communications professionals, armed with your business objectives, can provide experienced counsel on which activities…
A Gift for Work and Play – The Flip Video Camcorder
By: Beth Minnigerode
01/05/2009 - At a recent gathering to say goodbye to our intern Robin (we'll miss you Robin!), our team's conversation turned to our favorite holiday gifts. The responses ranged from strange (kitchen handy wipes - really, Julie?) to thoughtful (an Adirondack chair built by grandpa from wood…
Setting Key Results Objectives
By: Tammy Stankey
12/01/2008 - Recently, at our company retreat, we took a look at the local and national economies and discussed how they will impact our clients' businesses and our own. Some might envision that as a depressing discussion. It was anything but. Instead, my colleagues and I walked out feeling empowered…
Blogging the Corporate Cutbacks
By: Robin Anderson
11/11/2008 - Any time a company announces layoffs, someone will be discontented. Most of the time, it is the employees who must face the prospect of looking for a new job. However, with online communication more prevalent now than ever before, companies themselves are faring worse in…
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