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Giving and Getting Feedback

By: Marijean Jaggers | 10/16/2007

Marijean Jaggers's avatar

As a bunch of people who work together and need to, for the most part, get along, we've been working on giving feedback to one another more directly. Our culture has relied on mentor-managed relationships, where feedback has gone from source to mentor to subject; filtered and processed, the responses go back through the chain. It's messy, and we want to clean it up.

Of course, it's not comfortable to go to a colleague and say, "Hey, I feel like you kicked me in the teeth with that comment the other day." Or, "Hey, I'm getting more support from my Playtex bra over here." But we're taking deep breaths and dialing the phone or stopping by the office of the person who, just recently has gotten under our skin, so we can work it out, shake it off and go on about our business.

How do you work out internal conflicts?

Posted in Where We Stand, Where We Stand

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