Our Blog: where do you stand?

The Value of Client Satisfaction

By: Julie Steininger | 07/23/2008

This spring, I was given the opportunity to serve as a judge for the Public Relations Society of America's Silver Anvil Awards. We call these the "Oscars of our industry," and I'm pleased to say that Standing Partnership has earned two Silver Anvils: one for our work with Ranken Technical College on an integrated communications program and the other for Mercy Health of Northwest Arkansas for crisis communications - and one Award of Excellence for the St. Louis Children's Hospital/Healthy Kids at Play community relations program.

It was valuable to be "on the other side of the table." This peek into the world and work of other agencies and organizations afforded me two insights - first, that the public relations industry is doing great work for large corporations and small companies, for-profit businesses and nonprofit organizations across the country. The second, and more important to our clients, is that after spending eight hours pouring over 22 entries, I was reminded of the expertise, industry knowledge and high-quality counsel that Standing Partnership provides our clients every day.

A few months ago, we tallied the results of our annual client survey, and while having a shiny silver statuette to display in our trophy case is a wonderful accomplishment, the real reward is knowing that our clients trust Standing Partnership to protect and enhance one of their most valuable assets - their organizations' reputations.

Posted in Where We Stand, Where We Stand