Issues and Crisis Management
Every organization has the potential to experience a crisis, big or small. Regardless of your risk, we help you prepare. We protect your company’s reputation by building trustworthy relationships with stakeholders, ensuring your organization maintains the freedom to operate.
We develop comprehensive issues management and crisis plans that protect your company’s reputation during and after a crisis. Our clients are prepared for crisis through simulations that test crisis communications plans and systems. In the event of a crisis, we provide immediate internal and external communications support and continue to work beyond the immediate crisis to restore and rebuild your reputation.
Areas of Work
- Monitoring and intelligence
- Third-party coalition building
- Crisis planning and management
Clients
Monsanto Company
MySci, Hands on Science for Elementary Students
Praxair
The Doe Run Company
Various health care organizations
where we stand
Setting Things Right
When things go wrong, you have an issue to manage. But, prompt positive action can turn the situation around -- or, at least, nip it in the bud. Circuit City…
Past, Present, Future: the basics of crisis PR
This month's issue of Public Relations Tactics revisits the Tylenol cyanide tampering crisis of 1982 – an industry standard of crisis PR done right. Times have changed and social media…
‘American Idol’ activates its crisis plan
What do you do when youth and inexperience trump media training? You activate your crisis plan. This is exactly what Ryan Seacrest did last night on "American Idol" when a…
